Policies
Caplata’s Sip, Smoke & Tomes
Policies & Disclaimers
1. Reasonable Shipping Expectations
- Orders are typically processed within 3–5 business days.
- Standard shipping delivery time is 5–10 business days depending on location.
- We are not responsible for delays caused by postal carriers, weather, or unforeseen circumstances.
- Customers will receive tracking information once the order has shipped.
- Expedited shipping may be available upon request at an additional cost.
2. Herbal Products & Possible Allergies
- Many of our blends, teas, and smoke products contain herbs, roots, flowers, and natural botanicals.
- Customers are responsible for reviewing ingredients prior to purchase and use.
- If you have known allergies or sensitivities, please consult a medical professional before using our products.
- Products are not intended to diagnose, treat, cure, or prevent any disease.
- Caplata’s Sip, Smoke & Tomes is not liable for adverse reactions or misuse of products.
3. Spiritual Guidance Disclaimer
- Our offerings are rooted in the belief systems and traditions of Caplata’s House.
- Spiritual guidance, rituals, or product descriptions are based on faith, folklore, and ancestral teachings—they are not presented as empirical fact.
- All spiritual and metaphysical products or services are intended for personal enrichment, reflection, and ritual use only.
- Customers are encouraged to interpret and engage with offerings in ways that resonate with their personal path.
4. General Policies
- Returns & Exchanges: Due to the nature of our products, all sales are final. However, if an item arrives damaged, please contact us within 7 days.
- Community Commitment: Caplata’s Sip, Smoke & Tomes is dedicated to fostering an environment of respect, inclusivity, and spiritual freedom.
- Age Requirement: Customers must be 18 years or older to purchase herbal smoke blends and metaphysical tools.
✨ Caplata’s Sip, Smoke & Tomes is where intention meets ritual. Our mission is to provide sacred tools for reflection, manifestation, and the honoring of ancestral wisdom. ✨